Shipping policy

Shipping Policy

Processing and delivery

Economy orders usually require 1–2 business days to process. Estimated transit is 6–12 business days after dispatch. Business days are Monday to Friday, excluding public holidays. Delivery times are estimates and can change with the destination, carrier or customs processing.

Order cut-off time is 5:00 PM Eastern Time. When a priority dispatch option is offered, it prioritizes fulfillment; it does not guarantee an earlier carrier delivery date.

United States shipping rates

  • Economy: $6 on qualifying orders below $79.
  • Economy: free on qualifying orders of $79 or more.
  • Express: $35 for eligible non-remote US addresses, regardless of order value.

Economy pricing applies to the US addresses supported at checkout, including remote regions. Express is not offered to remote US addresses. The services and final rates available for your exact address are displayed at checkout. Qualifying order value is determined by the checkout shipping rules.

Express processing and delivery

Eligible US Express orders require 1–3 business days processing. Estimated Express transit is 5–8 business days after dispatch. Business days exclude weekends and public holidays. These are estimates, not guaranteed arrival dates.

Other destinations

Where another destination is available, the eligible shipping services and rates are displayed at checkout. Please check that your delivery address is supported before placing an order.

Tracking and delivery questions

Tracking information is sent after your order is dispatched. If you have a delivery question, contact Mavelle with your order number. Weekends, public holidays, remote addresses and carrier delays can affect delivery.